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Kohler Mira guarantee Mira flight for 10 years and Mira Specials for 25 years fro the date of purchase. Within the guarantee period we will resolve,free of charge, any defects in the product resulting from faulty materials or workmanship by repair or replacement as we may choose. To be free of charge the work must only be undertaken by Kohler Mira or our approved agents in Northern Ireland and Republic of Ireland.
Service under this guarantee does not affect the expiry date.
The guarantee on any exchanged parts or product ends when the
original product guarantee period expires.
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Damage or defects arising from incorrect
installation, improper use or lack of maintenance, including
build-up of limescale.
Damage or defects if the product is taken apart, repaired or
modified by any person not authorised by Kohler Mira or our
approved agents.
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This guarantee is in addition to your
statutory and other legal rights. |
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Our Customer
Services Team is comprehensively trained to provide every
assistance you may need: help and advice, spare parts
or a service visit.
We maintain an extensive stock of spares, and aim to have
functional parts available for ten years from the date
of final manufacture of the product.
Spares can be purchased from approved stockists or merchants
(locations on request) or direct from Customer Services.
Spares direct will normally be despatched within two working
days. Payment can be made by credit card at the time of
ordering. Should payment by cheque be preferred a pro-forma
invoice will be sent.
Our Service Force is available to provide a quality service
at a reasonable cost. You will have the assurance of a
Mira trained engineer/agent, genuine Mira spares –
and a 12 month guarantee on the repair.
Payment should be made directly to the Service Engineer/
Agent, using credit card or a cheque supported by a banker’s
card.
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